SEE THE PAST SPEAKERS & CASE STUDIES
FROM LAST ANNUAL

Jai Raj
BATRA
Senior Vice President, Group Credit
Bora
ULUDUZ
Senior Vice President, Digital Banking
Hassan
ABOUZEID
Group Head of Digital Banking
Mamoun
ALHOMSSEY
Chief Information Officer
Pierre
DERAJINSKI
Senior Executive Director
Sandeep
CHOUHAN
EVP, Group Head Operations and Technology

 

PAST CASE STUDIES INCLUDE

Jai Raj BATRASenior Vice President, Group Credit
Emirates NBD

Digital Risk Management: 2020

Digital Transformation is critical for survival, but managing the digital risk will be critical for success

  • Challenges and Risk Responsibilities in a digitized environment
  • Running a bank while changing process, data and organization
  • Anatomy of the transformation
Mamoun ALHOMSSEYChief Information Officer
Abu Dhabi Islamic Bank

Developing a client-centric product

Creating a client-focused product needs a careful research of the target market of a customer and a deep understanding of the current market environment. Once the identified niche is available, a sample test of the market and usage gives a great deal of idea on the product and the expectations. This test also helps a lot in creating a clearly crafted message, a promotion and a distribution plan. Post this we need to ramp the team up in the preparation of the product launch and device an ongoing promotion plan. Pankaj will be discussing the product creation process at Mashreq with a number of relevant examples and some exciting ideas for the future.

  • Translating the client needs knowledge while expanding the range of financial services
  • Analysing the potential of new technology-intensive channels to reach new customers, lower operating costs, increase security and diversify financial products
  • Financial Capability: empowering clients to know their rights as consumers and have the skills, attitudes, aspirations and confidence to exercise those rights
  • Client Protection: steps to deepen the implementation of the client protection measures
Hassan ABOUZEIDGroup Head of Digital Banking
Al Ahli Bank

The Digital Bank: Customer Centricity

This presentation showcases evolving a Bank in today’s shifting landscape while maintaining the focus on customer centricity. It discusses emerging trends, regulations and technologies, and attempts to assess the impact on customer expectations and relationships. Real examples from the Region and worldwide on what to do, and more importantly, what not to do.

  • The Shifting Banking Landscape
  • Digital Bank vs Brick and Mortar
  • Fintechs, friend or foe
  • What works and what does not
  • The way forward, a vision
Bora ULUDUZSenior Vice President, Digital Banking
Garanti Bank

Setting the Pace in the Digital Era

Digital is a hot topic for all executives in the financial sector. The pace of change and innovation is mind-blowing. It requires a different set of capabilities and structures to set the pace and lead the crowd in the digital era.

  • Key structural elements of a successful digital organization
  • Importance of coherence and close cooperation
  • Agile as the default modus operandi
  • Experimentation as a driver of innovation

WE ARE LOOKING FORWARD TO WELCOMING YOU ON BOARD IN 2018!

2017 CONFERENCE TOPICS

  • Main Trends and Priorities in Retail Banking in MENA Region in Next 5 Years
  • FinTech as a Friend of Retail Banking
  • Branch Transformation and Innovations in Retail Banking
  • Disruptive Technologies, Blockchain and Opti-Channel Banking
  • Digital Transformation and Digital Risk Management
  • Creating a Customer – Centric Organization in Retail Banking
  • Cyber Security: Key to Innovation, Customer Trust and Growth
  • Digital Payments, Mobile Money, Transaction Security
  • The Power of Technology, Regional Priorities and Specifics for Retail Banking in MENA Region

WATCH EVENT VIDEO

DESIGNED FOR

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, Heads of departments from Banking industry involved in:

  • Retail Banking
  • Digital Banking
  • Digital Transformation
  • Consumer Banking
  • Private Banking
  • Wealth Management
  • E-Channels
  • FinTech
  • Online Services
  • Customer Experience Management
  • Information Technology
  • Business Innovation
  • Technology and Operations
  • Risk Management
  • Alternative Distribution Channels
  • Internet and Mobile Payment

SPONSORS 2017

Provide us with your contact details

and our team will get back to you with all the updates regarding the upcoming edition of this event.

STAY UPDATED FOR NEXT ANNUAL