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SPEAKERS

SAMPLE OF KEYNOTE SPEAKERS AND THEIR CASE STUDIES

Sunanda
PANNIKAR

Associate VP- Virtual Assisted Services & AI

CASE STUDY / DAY 1

Voice-Based Virtual Assistants: A Promising Frontier for Banks & Financial Institutions

In the context of technology advancements in the natural speech and conversational AI space, banks need to leverage and integrate voice into their overall customer interaction and monetisation strategies. As automated & contextual conversations drive the next wave of digital growth, banks that view this as another innovative project or underestimate its transformative nature stand to lose out on a huge opportunity.

  • Why it is the ripe time now to invest into voice-based virtual assistants
  • Three manifestations of voice assistants – features, expectations & challenges
  • How to balance between customer delight vs. optimisation/monetisation

CASE STUDY / DAY 1

Innovations and the First UAE's Fully Digital Wallet "payit"

payit, the first UAE’s fully featured digital wallet powered by First Abu Dhabi Bank “FAB” that has a lot of social features and financial services to serve the customers and market.

  • payit, has a lot of unique features for social committee where payit customers can invite, split the bill among friends or request instant money from friends
  • Across the banks in the Middle East, “payit” from FAB was the first digital wallet having cash-out service and integration with MoneyGram
  • payit is innovation, it focuses on introducing new technologies and features such as sound-based payment over POD devices and POS machines
  • payit as method of payment
  • payit is for everyone, user friendly app and has self-on-boarding feature

Ahmed
JARRAR

AVP - Digital & Technology Lead

This year Summit will host speakers from the world’s leading companies.
See sample of key note speakers.

Alejandro
GARCIA-MONTERDE

(SVP) Director Credit Risk

Amit
MALHOTRA

General Manager, Personal Banking Group

Sunanda
PANNIKAR

Associate VP- Virtual Assisted Services & AI

Pedro
CASQUINHA

Group Deputy GM Retail Banking

Ismail Burak
ERKEK

Senior Vice President (Internal Audit)

Ahmed
JARRAR

AVP - Digital & Technology Lead

CASE STUDY / DAY 2

Retail Banking Challenges + Solutions in UAE

In the light of lower borrowing demand and consumer confidence, retail banks must pursue more innovative risk solutions that leverage new technologies.

  • Retail risk modelling
  • Blockchain as an option

Alejandro
GARCIA-MONTERDE

(SVP) Director Credit Risk

Amit
MALHOTRA

General Manager, Personal Banking Group

CASE STUDY / DAY 2

Moving From Mobile Banking To Conversational Banking

The presentation will cover the transformation of retail banking with focus on digital banking transforming into conversational banking with example of conversational banking/case studies.

FOR MORE INFORMATION REQUEST FULL PROGRAMME

See what keynote speakers will be taking part in the exclusive speaking panel.
Explore what Case Studies will be discussed by our senior corporate speakers

3rd Annual Retail Banking Technologies MENA Summit
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