8th Annual Retail Banking Technologies MENA Summit
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Past Speakers
SEE THE PREVIOUS SPEAKERS & CASE STUDIES
CASE STUDY
Corporate vs Sustainability – The Balance
Corporate vs Sustainability and the balance between the two. Including synergies, team building, individual growth, continuous learning, and evolution.
- 01Exploration of cutting-edge strategies and innovative practices in customer experience
- 02Transformative approaches redefining customer interactions
- 03Initiatives setting new benchmarks in the industry
- 04Insights on meeting and exceeding next-generation customer expectations
- 05Provide actionable takeaways for businesses to lead in the dynamic field of CX
- 06Equip attendees with the knowledge to implement sparkling initiatives that enhance customer experiences
The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.
CASE STUDY
Curated Experiences - Win-Win for Customers and Financial Institutions
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
- 01Introduction to Kano Model: Removing Pain points by listening to customer
- 02From Pain to Delight: Leveraging the 3P’s of Points, Propositions & Personalisation
- 03The Smiles transformation story as an example
CASE STUDY
Revolutionising Finance: The Journey from Traditional Banks to Fintech and Web3
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
- 01Challenges faced by traditional financial institutions and the need for innovation and adaptation
- 02The emergence of Fintech: Case studies of successful Fintech companies and their impact on the financial sector
- 03The impact of Web3 Technologies: Understanding Web3 and its underlying technologies (blockchain, decentralized finance, etc.) and the potential of Web3 to revolutionise financial services
- 04The role of traditional banks, fintech, and Web3 in the future financial landscape
CASE STUDY
Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
- 01Introduction to cybersecurity in banking
- 02Evolution of cyber-attacks: From traditional to advanced threats
- 03Implementing multi-layered security measures
- 04Overview of key cybersecurity regulations for the banking sector
- 05Developing a robust cybersecurity framework
- 06Predictions for the future of cybersecurity in banking
- 07Emphasis on the importance of proactive cybersecurity measures
- 08Call to action for continuous improvement and vigilance in cybersecurity practices
CASE STUDY
Banking Beyond Banks: The Rise of Banking as a Service (BaaS)
As consumers increasingly demand seamless and integrated financial experiences, the boundaries between banks and other service providers are blurring. Banking as a Service (BaaS) is a catalyst for this change, allowing companies across various sectors to embed financial services directly into their offerings. This presentation will delve into how BaaS is enabling companies to create tailored financial solutions that drive customer engagement and redefine what it means to be a financial provider in the 21st century.
- 01Introduction to BaaS
- 02The growing demand for embedded finance
- 03Case studies: BaaS in action
- 04Opportunities for businesses beyond the financial sector
- 04Challenges and considerations in adopting BaaS
CASE STUDY
Corporate vs Sustainability – The Balance
Corporate vs Sustainability and the balance between the two. Including synergies, team building, individual growth, continuous learning, and evolution.
- 01Exploration of cutting-edge strategies and innovative practices in customer experience
- 02Transformative approaches redefining customer interactions
- 03Initiatives setting new benchmarks in the industry
- 04Insights on meeting and exceeding next-generation customer expectations
- 05Provide actionable takeaways for businesses to lead in the dynamic field of CX
- 06Equip attendees with the knowledge to implement sparkling initiatives that enhance customer experiences
The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.
CASE STUDY
Curated Experiences - Win-Win for Customers and Financial Institutions
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
- 01Introduction to Kano Model: Removing Pain points by listening to customer
- 02From Pain to Delight: Leveraging the 3P’s of Points, Propositions & Personalisation
- 03The Smiles transformation story as an example
CASE STUDY
Revolutionising Finance: The Journey from Traditional Banks to Fintech and Web3
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
- 01Challenges faced by traditional financial institutions and the need for innovation and adaptation
- 02The emergence of Fintech: Case studies of successful Fintech companies and their impact on the financial sector
- 03The impact of Web3 Technologies: Understanding Web3 and its underlying technologies (blockchain, decentralized finance, etc.) and the potential of Web3 to revolutionise financial services
- 04The role of traditional banks, fintech, and Web3 in the future financial landscape
CASE STUDY
Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
- 01Introduction to cybersecurity in banking
- 02Evolution of cyber-attacks: From traditional to advanced threats
- 03Implementing multi-layered security measures
- 04Overview of key cybersecurity regulations for the banking sector
- 05Developing a robust cybersecurity framework
- 06Predictions for the future of cybersecurity in banking
- 07Emphasis on the importance of proactive cybersecurity measures
- 08Call to action for continuous improvement and vigilance in cybersecurity practices
CASE STUDY
Banking Beyond Banks: The Rise of Banking as a Service (BaaS)
As consumers increasingly demand seamless and integrated financial experiences, the boundaries between banks and other service providers are blurring. Banking as a Service (BaaS) is a catalyst for this change, allowing companies across various sectors to embed financial services directly into their offerings. This presentation will delve into how BaaS is enabling companies to create tailored financial solutions that drive customer engagement and redefine what it means to be a financial provider in the 21st century.
- 01Introduction to BaaS
- 02The growing demand for embedded finance
- 03Case studies: BaaS in action
- 04Opportunities for businesses beyond the financial sector
- 04Challenges and considerations in adopting BaaS
CASE STUDY
Corporate vs Sustainability – The Balance
Corporate vs Sustainability and the balance between the two. Including synergies, team building, individual growth, continuous learning, and evolution.
- 01Exploration of cutting-edge strategies and innovative practices in customer experience
- 02Transformative approaches redefining customer interactions
- 03Initiatives setting new benchmarks in the industry
- 04Insights on meeting and exceeding next-generation customer expectations
- 05Provide actionable takeaways for businesses to lead in the dynamic field of CX
- 06Equip attendees with the knowledge to implement sparkling initiatives that enhance customer experiences
The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.
CASE STUDY
Curated Experiences - Win-Win for Customers and Financial Institutions
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
- 01Introduction to Kano Model: Removing Pain points by listening to customer
- 02From Pain to Delight: Leveraging the 3P’s of Points, Propositions & Personalisation
- 03The Smiles transformation story as an example
CASE STUDY
Revolutionising Finance: The Journey from Traditional Banks to Fintech and Web3
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.
- 01Challenges faced by traditional financial institutions and the need for innovation and adaptation
- 02The emergence of Fintech: Case studies of successful Fintech companies and their impact on the financial sector
- 03The impact of Web3 Technologies: Understanding Web3 and its underlying technologies (blockchain, decentralized finance, etc.) and the potential of Web3 to revolutionise financial services
- 04The role of traditional banks, fintech, and Web3 in the future financial landscape
CASE STUDY
Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
- 01Introduction to cybersecurity in banking
- 02Evolution of cyber-attacks: From traditional to advanced threats
- 03Implementing multi-layered security measures
- 04Overview of key cybersecurity regulations for the banking sector
- 05Developing a robust cybersecurity framework
- 06Predictions for the future of cybersecurity in banking
- 07Emphasis on the importance of proactive cybersecurity measures
- 08Call to action for continuous improvement and vigilance in cybersecurity practices
CASE STUDY
Banking Beyond Banks: The Rise of Banking as a Service (BaaS)
As consumers increasingly demand seamless and integrated financial experiences, the boundaries between banks and other service providers are blurring. Banking as a Service (BaaS) is a catalyst for this change, allowing companies across various sectors to embed financial services directly into their offerings. This presentation will delve into how BaaS is enabling companies to create tailored financial solutions that drive customer engagement and redefine what it means to be a financial provider in the 21st century.
- 01Introduction to BaaS
- 02The growing demand for embedded finance
- 03Case studies: BaaS in action
- 04Opportunities for businesses beyond the financial sector
- 04Challenges and considerations in adopting BaaS
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
LOOK AT THE TOPICS THAT WERE DISCUSSED
- 01Open Banking Ecosystem
- 02Customer-Centric Digital Transformation
- 03Wallets Confrontation
- 04Embracing Generative AI in Retail Banking
- 05Digital-First and Digital-Only Banks
- 06The Future Trajectory of Islamic Banking
Testimonials
What our users say about our conferences
Very well organised summit packed with resourceful presentations. It was a fantastic conference!
Union National Bank
Chief Human Resources Officer
Great event, very good topics and discussions with diverse participants
Landmark Group
Head – Rewards & Organisational Effectiveness,
Good overall, I gain a lot of useful information. Lots of insights to learn from and a great speaker line-up.
Abu Dhabi Airports
Total Rewards Head, Senior Manager Organisation Development
Great conference. I really liked meeting the other participants and the opportunity to openly share insights.
Adidas
Director Compensation Programmes
Very good format which allowed for great learning opportunity.
National Bank of Oman
Deputy Head of IT & Head of Innovation
Without a doubt, it was a good event for banking professionals as well as the banking industry. Thanks to Allan Lloyds for arranging such an excellent programme.
Standard Chartered Bank
Global Head, Islamic Retail Banking
Valuable and professional conference. I loved learning how other banks are moving to digital branches, what the challenges are and how they deal with them.
DenizBank
SVP, Retail Banking Products Manager
The overall environment of this event was excellent, with international audience and a great variety of speakers.
Kuwait Finance House
Group Deputy GM Retail Banking
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