5th Annual Retail Banking Technologies MENA Summit

23 – 24 November 2021 | Dubai / Online

PAST SPEAKERS

SEE THE PREVIOUS SPEAKERS & CASE STUDIES

Shareef EL-BABA

Deputy Chief Retail Banking Officer

Khalid Muhammad Abdul LATIF

Head of Financial, Risk and Treasury Audits

Roya KHAJEH

AGM Head of Cards and Payments

Khomotso MOLABE

Chief Engineering Officer

Burak ERKEK

Senior Vice President (Internal Audit)

CONFERENCE TOPICS 2021

LOOK AT THE TOPICS THAT WERE DISCUSSED

  • How will digitalisation be driving banking sector in 2022?
  • Game-changer: Is the pandemic bringing a rise of new possibilities?
  • Crypto revolution: Decentralised finance in banking reshaping
  • How are banks responding to FinTech apps success?
  • Looking into the future: Paying from your car, mobile e-wallets, QR codes and “buy now, pay later” apps
  • Green light for blockchain technologies in the future retail banking
  • Techno innovations: Let’s get into the world of the latest technologies
  • Being one step ahead from customers’ demands
  • Data breaches and cybercrime: Why are retail banking services so attractive for cyber-criminal?
  • ESG (environmental,social, governance) and sustainability in the banking industry – Banks need to act!

Designed for

Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking industry involved in:

  • Technology
  • Innovation
  • FinTech
  • Open Banking
  • Customer Experience
  • Digital Innovation
  • Personal/Private Banking
  • Retail Banking
  • Blockchain
  • Digital Products
  • Digital Channels
  • Online Services
  • Information Technology
  • eBanking

Burak ERKEK

Senior Vice President (Internal Audit)

CASE STUDY / DAY 1

Hot Topics & Emerging Technologies with New Digital Risks

This presentation will talk about the giant digital transformation and the conversion of banking risks. Moreover, it will discuss new paradigm, hot topics and the emerging technologies with new digital risks.

  • Digital Transformation & Conversion of Banking Risks
  • Hot Topics & New Trends
  • Risks & precautions during the COVID-19 pandemic
  • Securing the most valuable asset, data – Data breaches & GDPR
  • Digital transformation and social media – Opportunities & threats
  • Cyber security – Nightmare scenarios
CASE STUDY / DAY 1

Banking Digitalisation as a New Breath in 2022

Increased focus on the digitalisation has created tremendous opportunities and challenges for the banks. Cryptocurrencies can also impact the conventional banking products and services being offered. So, it is of paramount significance to mitigate the associated risks posed by the innovations backed by technology and to ensure that this transformation contributes to the economic recovery and growth of the banks in this demanding time of the history.

  • Opportunities created by digitalisation
  • Cryptocurrencies and their impact on the bank’s products and services
  • Banking innovations backed by technology
  • Smooth transition to the banking digitalisation
  • Risks and controls involved in digitalisation

Khalid Muhammad Abdul LATIF

Head of Financial, Risk and Treasury Audits

Shareef EL-BABA

Deputy Chief Retail Banking Officer

CASE STUDY / DAY 2

Some Banks Are Still on Mars, While Others Are Conquering Venus

FSI ecosystem is currently undergoing a huge transformation. With so many new players on the market, banks’ role have been shifting and changing. In order to remain competitive, smart banks have taken a strategic decision to slowly let go part of their “precious” old legacy roles in the ecosystem. Those banks have started re-shaping their approach and decided to perceive the rise of FinTechs as an opportunity rather than a threat.

This presentation will cover an overview of the Financial/Digital Services Ecosystems in Middle East and how some banks have started embracing the change by shaping up their strategies around this.

CASE STUDY / DAY 2

New Emerging Norms During COVID-19: Banks’ Proactive and Innovative Approach Against It

The worst pandemic in a century, an event which has changed the status quo and had major repercussions on the way of life, appears to have equally hit and altered global banking the way we know it: an exponential transition from cash to contactless, Ecommerce boost like never before, and a shift in consumer behaviour towards digital channels are only a few examples that come to mind. In order to stay resilient and mitigate the risk of the crisis, banks have heavily invested in digitalising their platforms, and have worked towards upgrading the existing payment ecosystem to allow a wider digital acceptance. This presentation will discuss the effect of the pandemic on banks, and portray some of the innovative strategies implemented by Commercial Bank to weather the storm.

  • New emerging norms during the pandemic – Reshaping of customer’s preferences
  • Commercial bank innovative strategies during the pandemic
  • 2021: Current plan and a way forward

Roya KHAJEH

AGM Head of Cards and Payments

Khomotso MOLABE

Chief Engineering Officer

CASE STUDY / DAY 2

The Transition of Financial Services to Platform Business

Standard Bank Group has taken a decision to transition from a financial services organisation to a platform business where we become the orchestrators for producers and consumers to participate on our platform. The platform allows us to orchestrate chosen ecosystems and platform ecosystems where we leverage partner capabilities to deliver personalised end to end client journeys integrated into life events.

SPONSORS

Valuable and professional conference. I loved learning how other banks are moving to digital branches, what the challenges are and how they deal with them

SVP, Retail Banking Products Manager at DenizBank

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