How are banks using face recognition technology for overcoming challenges faced during digital onboarding of customers and also adhering to regulatory guideline of KYC? The presentation covers how banks are increasing digital product sales and services using virtual agents leveraging the latest technologies.

• How are banks effectively using face recognition for customer onboarding?
• Fulfilling regulatory guidelines on digital onboarding
• Adopting virtual agents for better digital product sales and services
• Building customer relationship and trust using virtual agents

Mashreq’s interests and investments in the digital arena started early, run deep and continue to gain steady traction. This digital strategy has been supporting Mashreq’s overall success and has propelled them towards market-leading position with digital disruptions inside and outside their existing banking business. The digital strategy also helps bring in improved data quality and new technologies, industry standards and service benchmarks, to promote AI/ML across business processes.